Last updated: 29 October 2026
Visit Jerash Jo has no accounts, no advertising and no analytics or tracking tools. Your location stays on your phone. The only things that leave your phone are what you choose to send us — a report or a survey answer — and, if you allow notifications, the technical identifier needed to deliver them.
The offline copy of the site content, your saved favourites, your recent searches, your language and your accessibility settings (such as text size). All of it is removed when you uninstall the app, and the offline copy can be cleared at any time from More.
With your permission, the app uses your phone's location and compass to show where you are on the map, which way you are facing, how far each place is, and to guide you along a route. This is worked out on your phone and your location is never sent to our server or to anyone else.
Nearby place alerts are off until you switch them on. While they are on, the app keeps checking your location — also with the screen off — so it can tell you when you pass near a site; your phone shows a notification for as long as this is running. They stop when you switch them off, after 8 hours, or when you leave Jerash. The app never asks for permission to use your location in the background at other times.
You can refuse or withdraw location permission at any time in your phone's settings; the rest of the app keeps working.
If you allow notifications, we use the OneSignal service to send you news and event updates. For this, OneSignal receives an identifier for your installation of the app and your chosen language — not your name, phone number or location. You can turn notifications off at any time in More or in your phone's settings; the app then withdraws its consent.
Like any website, our server keeps technical logs (such as the IP address and time of a request) for security and to keep the service running. They are not used to identify visitors.
The camera is used only to read a code printed on the site signage, only while that screen is open and only after you choose to scan. Nothing is photographed, stored or sent. Typing the number by hand does the same thing.
Booking a guide or a golf cart opens WhatsApp with a message ready for you to send; videos open in YouTube; directions open in Google Maps. What you do there is covered by those services' own privacy policies.
Reports and survey answers are kept only as long as needed to deal with them and to improve the site and the service. You can ask us to delete a report you sent, or any contact detail you gave, through More → Report a problem.
The app has no accounts and no advertising and does not knowingly collect personal data from children. Anything sent is only what the user chooses to type into a report or a survey.
If the way the app handles data changes, this page will be updated and the date above changed.
Questions about this policy can be sent through More → Report a problem in the app, or from explorejerash.jo.